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Support

Need help with the RUE API? We're here to assist you. Check out our support options below.

Documentation

Our comprehensive documentation covers most aspects of using the RUE API. We recommend starting here:

Community Forums

Join our community forums to connect with other developers, share your experiences, and get answers to your questions:

Email Support

For direct assistance, you can reach our support team via email:

support@rueapi.com

We aim to respond to all inquiries within 24 hours during business days.

Premium Support

For enterprise customers or those requiring priority support, we offer premium support options:

  • Dedicated support engineer
  • 24/7 emergency support
  • Custom SLAs
  • On-demand training sessions

To learn more about our premium support offerings, please contact our sales team.

Feedback and Feature Requests

We're always looking to improve the RUE API. If you have any feedback or feature requests, please submit them through our feedback portal.

We're committed to providing you with the best possible support. If you're unsure which support channel to use, start with our documentation or community forums. For urgent or sensitive matters, don't hesitate to reach out via email.